Contact Us
We’re Here to Help: Before, During, and After Your Install
Whether you’re exploring a custom sauna, shopping for a cold plunge, or you already own a Malibu Plunge & Sauna product, our team is here to make things simple.
Use the form below to tell us what you need, and we’ll respond as quickly as possible.
Quick Links
If you’re interested in a custom home sauna, outdoor sauna, or full wellness setup, start here. Our team can guide you through sizing, placement, design, and installation requirements.
Best for:
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Custom sauna installation inquiries
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Outdoor sauna planning
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Pricing questions and next steps
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Scheduling an on-site consultation
New Sauna Builds & Custom Projects (Los Angeles + Orange County)
Cold Plunge Orders & Delivery Questions
If you’re shopping for a cold plunge or have questions about delivery, setup, or choosing the right model, we’re happy to help.
Best for:
Cold plunge recommendations
Shipping and delivery questions
WiFi/app features
Warranty and product details
Support
Existing Customers
Already have a sauna or cold plunge from Malibu Plunge & Sauna? We’ve got you.
Please use the form below for:
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troubleshooting help
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warranty questions
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maintenance guidance
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replacement parts requests
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questions about your installation
To help us respond faster, please include:
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your order name or order number (if available)
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your installation address (or ZIP code)
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photos or video if you’re reporting an issue
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your preferred contact number
Contact Us
What Happens Next
After you submit:
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Our team will review your request
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We’ll respond as quickly as possible during business hours
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If your request requires a call or site visit, we’ll coordinate a time that works for you
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For custom sauna projects, we may recommend a brief call before scheduling an on-site consultation.
Business Hours
Monday – Friday: 9:00am – 5:00pm
Saturday: By appointment
Sunday: Closed
(Hours may vary based on installation schedules.)
Maintenance & Care
Looking for basic guidance?
We can help with:
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water maintenance and cleaning recommendations
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best practices for cold plunge use
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sauna care tips and outdoor protection
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suggested routines and safety guidelines
If you’re an existing customer and have a question, send us a message - we’ll help you get clarity fast.
Service Area
We provide custom sauna design and installation throughout Greater Los Angeles and Southern California, generally within a two-hour radius.
Cold plunges are available for delivery beyond Southern California (availability varies by model). If you’re unsure about delivery to your location, reach out - our team will confirm quickly.